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Got Questions?

You’ve got questions? We’ve got answers! Browse the frequently asked questions below or contact us directly for assistance.

  • Are bags allowed?

    Large bags like suitcases and camping backpacks are not allowed. Small bags are fine but subject to search. The NFL Clear Bag Policy does NOT apply to our event.

  • Are there fees for purchasing tickets?

    Adult single-day and multi-day tickets purchased online incur a $1.50 ticket fee per ticket. Boat Show University ticket packages incur a $3 per ticket fee.

    Tickets purchased at the Lumen Field & Event Center Box Office incur a $1/ticket stadium maintenance fee.

  • What age can kids get in for free?

    Kids 17 and under get in free.

  • Can I bring outside food and beverage into the event?

    No, outside food and beverage is not allowed at Lumen Field Event Center except for sealed water bottles. Outside food and beverage is allowed at the Bell Harbor Marina location, but only allowed aboard boats at exhibitor discretion.

  • Are firearms allowed?

    Firearms, including those with a concealed carry permit, are not allowed. Exception is made for uniformed officers.

  • Is over-height parking available?

    Yes, over-height parking is available in the North Parking Lot of Lumen Field Event Center.

    Max height is 6’ 8” in Lumen Field Event Center parking garage Level 3 – 6.

    Max height at Bell Street Pier Garage is 6′ 6″.

    Max height at Mariners Garage at T-Mobile Park is 7′ 0″.

  • Are Will Call and the Show Management Office the same?

    At Lumen Field Event Center, the Show Management Office is adjacent to the parking garage on the Concourse level and Will Call is located at the West box office. At Bell Harbor Marina, the Show Management Office AND Will Call are located in the entrance tent.


  • Where is Will Call located?

    Will Call is located at the Lumen Field Event Center box office located adjacent to the West entrance on Occidental Ave or at the Bell Harbor Marina Box Office.

  • Are wheelchairs available?

    Yes, wheelchairs are available at Lumen Field Event Center. They can be picked up at the Show Office on the second floor of the Lumen Field Event Center, near the Concourse entrance, adjacent to the parking garage.

  • What is the difference between free seminars and Boat Show University classes?

    Seminars typically run in one hour segments and are free for show attendees in-person at Lumen Field Event Center. Boat Show University classes are longer (90 minutes or 6 hours+) and offer more in-depth instruction for a fee. Boat Show University classes can only be purchased online at the main ticketing link.

  • Is there a shuttle from one location to the other?

    Free shuttle service brought to you by Peoples Bank runs continuously between both locations. Shuttle service is available every day at both locations one hour before the show opens until one hour after Lumen Field Event Center closes (Bell Harbor closes earlier at 5 p.m. daily). The shuttle departs from the North Parking Lot of Lumen Field and the Conference Center adjacent to Bell Harbor Marina. Look for the white tents and signage.

  • Is there RV parking available?

    No, we do not have designated RV Parking available on site.

  • Is there a discount for Veterans or Seniors?

    No, we do not offer a discount for Veterans or Seniors.

  • Are pets allowed at the show?

    Rules differ between venues. Only service dogs/pets are allowed at Lumen Field Event Center EXCEPT on Thursday, February 8 when dogs are allowed for our Dogs on Deck event. Dogs/pets are allowed at Bell Harbor Marina, but not allowed aboard boats without exhibitor permission.